Home > Customer Service Complaint Form
DEPARTMENT OF TRANSPORTATION
PARKING VIOLATIONS BUREAU
CUSTOMER SERVICE COMPLAINT FORM
 

We set high standards for customer service and hope that our service meets your expectations. If it did not, please complete this complaint form which will be reviewed by our Senior Customer Service Supervisor. This form should be used exclusively to report customer service that did not meet your expectations. Do not use this form if you wish to contest a parking citation; click Here if you wish to contest a citation.



Customer Information:

Name*
Phone Number* Best Time to Call
()          -   
E-mail
Street*
City* State* Zip*
Citation # (if any) Date of Occurrence Time of Occurrence
Location of Occurrence*
Reason for the Visit *
Name(s) of Employee(s) Involved

Details:* Please state your complaint, including names of employees, witnesses, and any other information that would assist us in investigating your complaint. If employee names are unknown, please describe the employee(s).


*Required Fields

****All other complaints related to the Departmentís parking enforcement policies and procedures or conduct of a parking enforcement officer, should be mailed to: City of Los Angeles, Chief of Parking Enforcement Operations, 100 S. Main Street 10th Floor, Los Angeles, CA 90012.

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Parking Violations Bureau
(866) 561-9742
(213) 623-7046 (TTY)

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