Customer Account Portal Welcome to the Arlington County Customer Account Portal. Customers eligible to receive Residential Permit Parking materials may register their permit accounts with this portal in order to manage their permits/passes online. Username: Your Username is your email address. Password: I forgot my password. If you received an approval email and are here to pay for your permits, click below to create your account. Once you have established your log in, you may proceed with payment. Create Portal Pay for My Permits ×