City of West Hollywood Parking Services Division

If you are not satisfied with the results of the Administrative/Initial Review, you may request an Administrative Hearing either in person or by written declaration. You must request an Administrative Hearing within 21 days of the date of the Administrative/Initial Review decision. After 21 days you are no longer entitled to an Administrative Hearing.
State Law Requires that you pay all fines owed on the citation before you can request an Administrative Hearing. If the Hearing Officer finds in your favor, you will be issued a refund.

What Happens At An Administrative Hearing?
The Hearing Officer will be provided with a case folder which contains all information relevant to your citation, including:

A copy of the citation
Any correspondence received by the City of West Hollywood concerning the citation
The results of any investigations conducted during the Initial Review process
A complete history of all calls received and notices sent

Hearing Officers will review this information, and will also listen to your explanation of why the citation should be dismissed OR read your Written Declaration. You will be notified by mail of the Hearing Officer's determination.

If the Hearing Officer determines you are not liable for the citation, you will be issued a refund.

Requesting an Administrative Hearing
An administrative hearing will only be scheduled after an initial review request has been completed. You may request an administrative hearing online, by phone, or by mail.

Request by Mail
After you have received the result of the City’s initial review by mail, you may request that your citation be reviewed by an independent hearing officer by filling out the hearing request form on the reverse side of the decision letter. You may select either an in-person hearing, or a hearing by written declaration. By selecting a Written Declaration you will not be present for the Hearing.
Send your completed hearing request form, along with payment of the original fine amount to:
City of West Hollywood
P.O. Box 51848
Los Angeles, CA. 90051-6148

Request by Telephone
To schedule an Administrative Hearing by phone you can call the Customer Service Hotline at the number below. The Customer Service Representative (CSR) will submit a Hearing Request for you.
Customer Service Hotline
1 (800) 687-2458 (calling within U.S.)
1 (213) 689-8421 (calling outside U.S.)
Monday through Friday, 8am - 5pm

You will be sent written notification of your Hearing time, date, and location. There are two locations and you may select any location for your hearing.
City of Beverly Hills: Tuesday Morning
City of West Hollywood: Tuesday Afternoon

In-Person Hearing Proceedings

Please plan to arrive 10 minutes early to sign-in and allow time for unexpected travel delays.
You may bring any witnesses, records, or documents with you that are applicable to your case.
Non-English speaking respondents are responsible for providing their own translator for the hearing.
Any additional documents, relating to the appeal of your citation must be submitted at the time of your hearing. No extensions will be granted to submit further documentation. Documentation will not be returned.
Results of the hearing will be mailed to you at the address provided.

Provisions of American Sign Language (ASL) Interpreters and/or other assistive services are available upon request within 7 days advance notice TDD: (323) 848-6496.

If you are unable to appear on your scheduled date, you may request to reschedule by contacting the City of West Hollywood in writing at: PO Box 51848, Los Angeles, CA 90051-6148 or by phone at: (800) 687-2458, no later than 2 business days prior to the scheduled date and time listed on your scheduled hearing appointment letter. Only one continuance will be considered.

Written Declaration Hearing Proceedings
A Hearing Examiner will review your Written Declaration. When your hearing has been completed you will receive the decision by mail.

Hearing Payment Waivers
The City of West Hollywood allows individuals to request an administrative hearing without first paying the fine, but only in cases where the individuals can document that they meet the criteria as very low income household.

This waiver does NOT cancel your fine. It simply allows you to schedule a Hearing without first paying the fine required by state law.

If you would like to request a waiver as very low income, you may do so by calling the Customer Service Hotline at the following number:
Customer Service Hotline
(800) 687-2458
Monday through Friday, 8am - 5pm

You may also Download a Waiver Request from this website.

Instructions for completing the Request for Parking Citation Payment Agreement on Contested Parking Citations:

The application must be mailed to:
City of West Hollywood
P.O. Box 51848
Los Angeles, CA 90051-6148
You must complete the application in full and submit your most current IRS tax filing, disability or welfare payment stubs. Failure to complete the application and file the above information will cause an automatic denial for the waiver of payment to have a hearing.
If your hearing payment waiver is granted you will be scheduled for a hearing or written declaration.

Online Request
for Hearing

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