Parking Operations Division

Customer Hotline

The City of Santa Monica has established an automated Integrated Response System hotline for your convenience. By dialing the toll free number listed below, you can obtain general information, check the status of a citation, or pay for your citation by Visa, MasterCard, or American Express credit card 24 hours a day.

Customer Care Hotline Phone Number (U.S.):
1 (800) 214-1526

Customer Care Hotline Phone Number (Outside of The U.S.):
213-689-8423