Parking Operations Division

Click Here to Request an Initial Review Online

You must request an Initial Review within 21 calendar days of receiving the citation, or within 14 calendar days of receiving the Reminder Notice of Delinquent Parking Citation.

There are four ways to request an Initial Review: online, by mail, over the telephone, or in-person. The City will review your request and, based on current City of Santa Monica parking regulations, make one of the following determinations:

• If your citation is found to be "Valid" (liable) you will be sent written notification that the citation must be paid. Please ensure that we have your correct mailing address.
  
• If your citation is found to be "Not Valid" (not liable) you will be sent written notification that the citation has been dismissed. Your citation will be cancelled and you do not need to take any further action.

Online Request
You may request your initial review by filling out a simple online form.
Request a Review Now

Photos or other supporting documentation that you wish to include as part of your Initial Review submission can be uploaded as part your online request.

Request by Mail
You may wish to select this option if you have supporting documentation you would like to present, such as proof of current registration, photographs, or change of vehicle ownership information. You can request an Initial Review by writing to the following address:
City of Santa Monica
P.O. Box 515214
Los Angeles, CA 90051-6514

Write a letter to the above address explaining why you believe that the citation was issued in error. Include any documentation which may support your claim. Sent copies of documentation will not be returned. Once your letter is received, an Initial Review will be conducted by the City.

Request by Telephone
You can request an Initial Review by calling the telephone number below between the hours of 8am and 5pm, Monday through Friday:
1 (800) 214 - 1526 (Calling within the United States)
1-213-689-8423 (Calling from outside the United States, long distance charges apply)

The Initial Review will be recorded via telephone by the Customer Service Representative (CSR).

Request In-Person
You can visit and request an Initial Review at the following address Monday to Friday from 9am-5pm:
West Los Angeles Service Center
1575 Westwood Blvd.
Suite 100 B
Los Angeles, CA 90024