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Important Telephone Numbers and Addresses
The Parking Violations Bureau can be contacted by telephone, mail, and in-person. Customer Service Hotline
The Customer Service Hotline's automated response system and credit card pay-by-phone service are available 24 hours a day, 7 days a week. Customer Service Representatives are available Monday through Friday, 8AM - 4PM. (855) 664-4744 (8:00AM - 4:00PM , M-F)
Walk-In Customer Service Center
City of Cleveland Vehicle Impound & Clerk of Courts Payment Center
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Administrative Hearing Location
Your Administrative Hearing will take place at the following location: City of Cleveland
Mail-In Payment Address
Mail-In payments are accepted by check, money order, and cashiers check. Payment must be sent in U.S. currency. Please do not send cash or credit card numbers through the mail.
Parking Tickets: City of Cleveland
Please place the ticket number(s) on the check or money order. If you have received a notice concerning the violation through the mail, please send the attached payment coupon along with your payment. This will ensure that your payment is processed quickly and accurately. Correspondence Address
Correspondence should be sent to the following address: City of Cleveland
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