If your vehicle was towed, you must contact the Cleveland Police Impound Unit at (216)623-5060.

If your vehicle has been towed, you must go to our convenient walk-in Customer Service Center located at the City of Cleveland Vehicle Impound & Clerk of Courts Payment Center 3040 Quigley Rd. Cleveland, Ohio 44113, in order to get your vehicle released.

Information for Customers Using RTA to Travel to 3040 Quigley Road:

If you have internet access, go to, scroll down and click on Plan a Trip for customized directions from wherever you are. If you are given several options, choose the one that's best for you. Or call RTA at 216-621-9500 for assistance.

The Vehicle Impound and Clerk of Courts Payment Center is open Monday through Friday 8am to 6:30pm and Saturdays and Sundays from 8:30am to 12:30pm.

The following items are required:

  • Payment in full for all overdue parking and photo tickets.
  • Proof of Current Registration
  • Picture ID (must be government issued - such as a driver's license, passport, or military ID).