Payment Options

   

How To Make a Payment

Parking Tickets:

You must pay or contest your parking ticket within 15 days of the date the ticket was issued. If payment is not received within this time, the ticket will be considered delinquent and late fees will be added. With the addition of late fees, your parking fines will significantly increase over the amount of the original ticket.

If the ticket remains unpaid, the following steps will be taken:

  • Fifteen (15) days after the ticket issue date, a penalty of $10 will be added.
  • Forty-five (45) days after the ticket issue date, another $15 penalty will be added.
  • A judgment will be issued by the City of Cleveland if the ticket remains unpaid twenty (20) days after the second delinquency notice.
  • If three or more delinquent tickets are incurred, a BMV registration Hold will be placed on the vehicle. The $5 fee charged by the BMV to place the hold will also be added.
  • Notification may be made to an established Credit Bureau Reporting agency.
  • Registration hold for a handicap violation ticket.

The sanctions listed above represent the first steps which will be taken for unresolved parking tickets. Additional measures may be taken depending upon the amount owed and the length of the ticket remains delinquent.

Payments must be received by the Parking Violation Bureau by the due date or late fees will be added.

If you are paying by check, please be certain that enough money exists in your account to clear the check. The PVB charges a $25 Bounced Check Fee for each check returned for insufficient funds. In addition, the payment is removed, and any late fines which might have occurred past the date that the check was received will be added to the ticket.

If your vehicle has been towed, some of the following options may not be available to you. Go to the Tow page of the website for payment information.

The Parking Violations Bureau accepts a variety of different payment types, and provides you with the opportunity to pay for your ticket by Web, by telephone, by mail, and in person. Click on one of the links below to skip directly to information about a particular payment option, or scroll down this page to look at each payment option in order.

  • Payment by Web
  • Pay by Smartphone
  • Credit Card Payment by Telephone
  • Payment by Mail
  • Payment in Person

If you would like information regarding our Installment Payment Plan options, please call 216-664-4744 and ask for a customer service representative


Pay by Smartphone

Payments may be used using a handheld device by downloading the free PayTix app.

Credit Card Payment by Telephone

The Parking Violations Bureau accepts Visa, Mastercard and Discover (no debit card) payments through our automated telephone system. If you wish to pay for your ticket via our telephone credit card system, call our Customer Service Hotline at (216)664-4744.

You may make a telephone credit card payment 24 hours a day, seven days a week. Simply select the credit card payment option from our automated voice response system and follow the instructions given. A $2.00 convenience fee will be added to each transaction.

Payment By Mail

The issued ticket functions as a payment envelope and all notices include a pre-addressed payment envelope. If you do not have a payment envelope, send your payments to the following address:

Parking Ticket Payments:

City of Cleveland
Parking Violations Bureau
P.O.Box 99939
Cleveland, OH 44199-0939

The Parking Violations Bureau accepts mailed in payments by check, money order, and cashier's check. (Note: If you are on Registration Hold, payments may NOT be made by check OR money order.) Payments must be made in U.S. currency. Please write your ticket number(s) on your check or money order. Please DO NOT send cash or credit card numbers through mail.

For your convenience, the Parking Violations Bureau provides a payment coupon with each notice mailed. If you have received a notice, please return the attached payment coupon along with your payment, This will ensure that your payment is processed accurately.

Payment In-Person

If you prefer to make a payment in person, or you would like a receipt for your payment, you may do so at the following location:

City of Cleveland Vehicle Impound & Clerk of Courts Payment Center
3040 Quigley Rd.
Cleveland, Ohio 44113